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Case Manager

8 Main Street, Orleans, MA, USA

Job Type

Full Time

About the Role

The Case Manager will conduct assessments, determine eligibility for various programs, develop individualized case plans, link individuals, families with community-based housing and service resources, assist in budgeting and managing access to financial assistance funds, and provide comprehensive case management services in conjunction with community partners.



  • Meet with clients and collect all documentation required for a thorough intake of each client in database.

  • Maintain a case load of approximately 30 clients in need of case management and supportive services to obtain or sustain housing.

  • Develop individualized service plans based on needs assessments.

  • Provide case management services including, but not limited to; providing appropriate resources, tools, and coaching to assist participants in achieving their case plan goals; making referrals for services; following up to ensure that referrals are completed; and tracking and documenting participant progress.

  • Ensure confidentiality when handling all aspects of client information.

  • Maintain up-to-date knowledge and understanding of various community resources as well as current regulations and requirements for obtaining public benefits, housing, and other services.

  • Communicate with HPC Program Director and the HPC case management team frequently to coordinate support.

  • Collaborate with other agencies and support resources to maximize participant outcomes and program goals.

*Community outreach will be required.


Associates / Bachelor's degree and/or case management experience in a housing related field strongly preferred. Proficient with Microsoft applications; Word, Excel and database systems. Precise record keeping, excellent oral and written communication skills and a commitment to teamwork is essential. Must have a valid MA driver's license and provide own transportation, and must currently reside on Cape Cod.

Job Type: Full-time

Salary: $25.00 - $30.00 per hour


  • 401(k)401(k) matching

  • Dental insuranceHealth insuranceLife insurancePaid time offProfessional development assistance

  • Referral program

  • Retirement plan

  • Vision insurance

Schedule:Monday to Friday

Supplemental pay types :Bonus pay

Education: Associate (Preferred)

Experience:Social Work: 1 year (Preferred)

License/Certification:Driver's License (Required)

Work Location: One location

About Us

The Homeless Prevention Council has been committed to supporting residents of the Lower and Outer Cape community since we began providing services over 30 years ago to people from all walks of life, regardless of religion, race, ethnicity, gender, ability or income. We consider it our job to help people find solutions that work for their unique life circumstances. HPC provides a flexible and family-friendly work environment.

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