About the Role
- Complete extensive initial training in providing outreach to YYA, including accurately keeping confidential client records.
- Seek out and meet with youth experiencing homelessness in the community to assist them with meeting their basic needs (such as food, health, shelter, transportation) and/or connect them with supportive services.
- Provide on-call and regularly scheduled outreach services at locations across the region to help stabilize youth currently experiencing homelessness or those at risk of becoming homeless.
- Monitor and respond to text help line for YYA seeking assistance.
- Collaborate with other agencies providing YYA services in the region to ensure individual youth’s needs are being met.
- Implement educational outreach about the importance of addressing youth homelessness and strategies for how to address it.
- Ensure confidentiality when handling all aspects of YYA information.
- Participate in regular meetings with HPC staff, as well as regional Youth Advisory Board (YAB) meetings and YYA Partner meetings.
Please note that this job description is not exhaustive and additional responsibilities will be assigned.
Salary range $23-$27 per hour.
Lived experience of youth homelessness or housing instability is required. Experience in a human service-related field is a plus. General computer proficiency and experience is needed. An aptitude to learn and develop precise record keeping, use of online databases and clear oral and written communication skills is required. A commitment to teamwork is essential. Must have a valid MA driver's license and clean driving record. Background check required.
HPC strongly encourages people of color, people who speak languages other than English, and people of diverse cultural backgrounds and gender identities to apply. There is no college degree requirement for this position.
The Homeless Prevention Council, a nonprofit providing case management services to support
self-sufficiency and stability for Cape Cod residents, is seeking two Youth Outreach Workers
(YOW) to work with our dedicated team. Each YOW will use an HPC vehicle to meet
unaccompanied youth and young adults (YYA) throughout the Cape and Islands region. They
will conduct intake assessments, determine eligibility for various programs, and link YYA with
community-based housing and service resources, to help ensure they exit homelessness as
rapidly as possible.